Terms & Conditions
1. Products are made to order, please observe two (2) weeks lead time to ensure that FromTheOven will capture your desired cake.
2. The cost quotation will serve as our binding agreement. Details provided in the cost quotation, such as, decoration, type of cake, type of frosting/filling, delivery date, delivery time, date of confirmation and submission of down payment stated in the cost quotation should be observed by both parties.
3. Order/s will be processed upon payment of 50% down payment. Bank details will be provided upon submission of the cost quotation.
4. 50% down payment can be paid through cash or bank deposit (BPI only). Bank details will be provided upon submission of the cost quotation.
5. Proof of payment through bank should be submitted by the customer by sending a scanned copy of the deposit slip to [email protected].
6. 50% down payment is non-refundable.
7. Full payment should be made upon pick-up or delivery of the cake. Only cash payment will be accepted.
8. FromTheOven reserves the right to suspend delivery service during extreme weather conditions in the interest of our safety. You may pick-up the order at your own risk. Delivery charges will be refunded during the said situation.
9. Product is within the care of the customer one item is delivered/picked-up.
10. We require an area/secured table for the set-up of the cake. The customer should ensure that venue is ready for the cake/cupcake set-up.
2. The cost quotation will serve as our binding agreement. Details provided in the cost quotation, such as, decoration, type of cake, type of frosting/filling, delivery date, delivery time, date of confirmation and submission of down payment stated in the cost quotation should be observed by both parties.
3. Order/s will be processed upon payment of 50% down payment. Bank details will be provided upon submission of the cost quotation.
4. 50% down payment can be paid through cash or bank deposit (BPI only). Bank details will be provided upon submission of the cost quotation.
5. Proof of payment through bank should be submitted by the customer by sending a scanned copy of the deposit slip to [email protected].
6. 50% down payment is non-refundable.
7. Full payment should be made upon pick-up or delivery of the cake. Only cash payment will be accepted.
8. FromTheOven reserves the right to suspend delivery service during extreme weather conditions in the interest of our safety. You may pick-up the order at your own risk. Delivery charges will be refunded during the said situation.
9. Product is within the care of the customer one item is delivered/picked-up.
10. We require an area/secured table for the set-up of the cake. The customer should ensure that venue is ready for the cake/cupcake set-up.